Intake Strategies for Success With PDGM - On-Demand

Product Code: YPADA053019D

Quick Overview

During this 90-minute webinar, Sue Payne, MBA, RN, CHCE, will walk agencies through the significant changes coming to home health under PDGM and detail how agencies should improve their intake process as a result of these changes.

Price: $249.00

Intake Strategies for Success With PDGM - On-Demand

Intake Strategies for Success With PDGM - On-Demand

Available ON-DEMAND

Presented on: Thursday, May 30, 2019

Presented by: Sue Payne, MBA, RN, CHCE, vice president and chief clinical officer, The Corridor Group

The Patient-Driven Groupings Model (PDGM), slated to launch on or after January 1, 2020, will dramatically affect the way home health agencies are paid. It also will have a significant impact on agencies’ operations, from intake through discharge. During this 90-minute webinar, Sue Payne, MBA, RN, CHCE, will walk agencies through the significant home health changes under PDGM and detail how agencies should adapt their intake process as a result. If agencies don’t make improvements at intake, they will likely be affected downstream.

At the conclusion of this program, participants will be able to:

  • Identify the ways PDGM will affect agencies’ intake departments
  • Increase efficiencies within their own intake department
  • Educate their intake staff about how to gather additional detail so they can code as accurately as possible


  • How is PDGM different than the current PPS?
  • The importance of getting detailed documentation under PDGM
  • How to increase efficiencies within the intake department
  • Questions intake staff can ask to gather additional detail necessary for accurate coding
  • Language to educate doctors about why it’s necessary to supply additional detail to agencies and to overcome those doctors’ objections
  • Practical tips on balancing the current PPS model with preparations for PDGM


  • Key questions intake should ask

Who Should Listen?

  • Medicare-certified home health agency owners
  • Administrators and other leaders

Meet the Speaker

Sue PayneSue Payne, MBA, RN, CHCE, is vice president and chief clinical officer for The Corridor Group. She is responsible for clinical quality and business review to ensure client satisfaction. She also serves as the corporate compliance officer. Payne joined Corridor in December 2016 after the company acquired Transpirus, LLC. At Transpirus, she was senior vice president of clinical services. Payne has spent more than 25 years working in homecare operations and strategic leadership, including serving as vice president of home health at multistate providers Advanced Home Care and Life Care at Home. 


Webinar system requirements and program materials: 
To fully benefit from the webinar experience, please note you will need a computer equipped with the following:

Browser: Microsoft Internet Explorer 6 or later, Firefox, Chrome, or Safari, with JavaScript enabled 
Internet: 56K or faster Internet connection (high-speed connection recommended) 
Streaming: for audio/video streaming, Adobe Flash plug-in or Safari browser on iOS devices 

Prior to the webinar, you will receive an email with detailed system requirements, your login information, presentation slides, and other materials that you can print and distribute to all attendees at your location. 

No problem. The On-Demand version is also available. Use it as a training tool at your convenience—whenever your new or existing staff need a refresher or need to understand a new concept. Play it once or dozens of times. A $249 value! 

Participation in the webinar is just $249 per site. All materials must be retrieved from the Internet. 

Call your customer service representative toll-free 855-225-5341 or email  if you have questions.