Customer Service
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Central Standard Time
Toll-free: 1-855-225-5341
Email: customer@decisionhealth.com
Holidays: Our offices will be closed on these holidays
New Year’s Day, Observed January 2, 2022
- New Year’s Day, Observed 1/2/2023
- Good Friday - April 7
- Memorial Day
- Independence Day (July 3rd & 4th)
- Labor Day
- Thanksgiving Day & the Friday after Thanksgiving
- Christmas Day & 12/26/2023
Customer Service Mailing Address
DecisionHealth
5511 Virginia Way, Suite 150
Brentwood, TN 37027
W-9 Form
Download the W-9 Form here. (PDF file)