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About Us

DecisionHealth serves the business and regulatory needs of healthcare practitioners, providers and their administrative staff nationwide.

Our information services cover challenges as wide ranging as Medicare coding and reimbursement, benchmarks, payment and billing practices, compliance with health care fraud and abuse, hospital accreditation, and HIPAA privacy laws. At DecisionHealth.com, you will find solutions that support and enhance your revenue flow including:

  • Home health coding books
  • Face-to-face documentation
  • Survey and audit preparation
  • Agency management guidance and reference services
  • Billing and payment products
  • Training solutions, including online learning and books
  • Online applications and work tools
  • Subscription newsletters and online services that offer ongoing updates such as the weekly Home Health Line and monthly Diagnosis Coding Pro for Home Health publications

Our goal at DecisionHealth is to help you do your jobs in a more accurate and efficient manner. We are not affiliated with any special interest groups, nor owned by any entity with a conflicting stake in the healthcare industry—we only work for you! Since 1986, we’ve been independently watching out for the financial health of healthcare providers, and we’ll continue to be there for you and your peers for the next 25 years. We look forward to supporting your ongoing business and agency needs. If you have any questions about your order or need more details, please contact Customer Service at:

Customer Service

Toll-free: 1-800-650-6787
Fax: 1-301-287-2535 
Email: customerservice@hcpro.com
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Central Standard Time

Customer Service Mailing Address

DecisionHealth, an HCPro brand
35 W. Wacker Drive, 16th Floor
Chicago, IL 60601-5809