Customer Service
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Central Standard Time
Toll-free: 1-855-225-5341
Email: customer@decisionhealth.com
Holidays: Our offices will be closed on these holidays
New Year’s Day, Observed January 2, 2022
- New Year’s Day, Observed January 2, 2022
- Good Friday
- Memorial Day
- Independence Day (or the workday closest to the 4th of July if it falls on a weekend)
- Labor Day
- Thanksgiving Day & the Friday after Thanksgiving
- Christmas Day
Customer Service Mailing Address
DecisionHealth
5511 Virginia Way, Suite 150
Brentwood, TN 37027
W-9 Form
Download the W-9 Form here. (PDF file)