Customer Service

Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Central Standard Time
Toll-free: 1-855-225-5341
Email: customer@decisionhealth.com

Holidays:  Our offices will be closed on these holidays

New Year’s Day, Observed January 2, 2022

• New Year’s Day, Observed 1/2/2023
• Good Friday - April 7
• Memorial Day
• Independence Day (July 3rd & 4^th)
• Labor Day
• Thanksgiving Day & the Friday after Thanksgiving
• Christmas Day &  12/26/2023

Customer Service Mailing Address

DecisionHealth
5511 Virginia Way, Suite 150
Brentwood, TN 37027

W-9 Form

Download the W-9 Form here. (PDF file)