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Privacy Policy

  1. General

    DecisionHealth Store respects the privacy of every individual who visits or is a member of DecisionHealth.com ("DecisionHealth.com"). DecisionHealth Store wants you to fully understand what information we gather from you, how that information is collected, how that information is used, and how you can control the collection and/or use of information about you. So please read this Policy carefully.

     

  2. Personally Identifiable Information

    There are cases in which DecisionHealth Store may ask you for personally identifiable information, such as your name, mailing address, and e-mail address. For example, we request personally identifiable information for online shopping or transactions or for other services that require registration or subscription. We may also collect information from e-mail, letters, or other correspondence that you send us. DecisionHealth Store will not collect any personally identifiable information about you unless you provide it to us voluntarily, with the exception of your computer's IP address. The IP address is an identifier unique to each computer or Internet usage session.

    When you do provide us with personally identifiable information, DecisionHealth Store may:

    • Store and process that information to enhance your experience with DecisionHealth Store so that we provide a service that is relevant and easy to use;
    • Use that information to contact you for informational, marketing, and promotional purposes on behalf of DecisionHealth Store and third parties, including such benefits as welcoming you back to DecisionHealth.com or informing you of service enhancements or promotional items;
    • To the extent required to provide our services, share personally identifiable information with any merchants that may offer their products and services through DecisionHealth.com;
    • Share information about your product purchases through DecisionHealth Store with advertisers, business partners, sponsors, or other third parties;
    • Disclose that information to third parties when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) DecisionHealth Store's rights or property, other members or users of DecisionHealth.com, or anyone else that could be harmed by such activities; and
    • Disclose that information to third parties when we believe in good faith that the disclosure is required by law or a court of competent jurisdiction; and
    • As DecisionHealth continues to develop its business, we may sell or buy other businesses or assets. A buyer or successor will have access to our customer lists as this information is considered a transferable business asset.

    Except as stated in this Policy, or as otherwise stated at the time that the personally identifiable information is gathered, we will not provide personally identifiable information to third parties.

     

  3. Nonpersonally Identifiable Information

    DecisionHealth Store may also collect information about you that is not personally identifiable. Examples of this type of information may include your age, gender, interests and preferences, the type of Internet browser you are using, the type of computer operating system you are using, and the domain name of the company or organizational Web site from which you linked to DecisionHealth.com. DecisionHealth Store may share this information with advertisers, business partners, sponsors, or other third parties. For example, DecisionHealth Store may inform a sponsor that membership of DecisionHealth.com is x percent females and y percent males. This data is used to customize DecisionHealth.com's content and advertising and to deliver better experience to our members and users.

     

  4. Opting Out

    From time to time, DecisionHealth Store will send you e-mail newsletters, product announcements, surveys, or other information via e-mail. If you prefer not to receive any or all of these communications, you may opt out by following the directions provided within the e-mail newsletters and product announcements.

     

  5. Shopping on DecisionHealth.com

    When you place your order through DecisionHealth Store, the order may be fulfilled by a third-party merchant. The order and shipping information you provide are subject to the merchant's privacy policy and terms of service. We believe that you should review those documents, which may be found on each merchant's Web site.

     


    ABOUT SSL CERTIFICATES


    DecisionHealth Store employs security and encryption services, such as SSL and SET, with secure credit card transactions. Unlike many Web sites that use only one of these services or have no encryption service at all, DecisionHealth Storeoffers you this additional protection so that you can order in a safe and comfortable environment.

    You may order products online, over the telephone, by fax, by mail or by e-mail. Please see below for our purchase and payment options:

    • Credit Card: Your credit card will be charged as soon as you check out. We accept American Express, VISA, or MasterCard.
    • Fax or Mail Orders: If you would rather fax or mail your order in, you must follow two steps: a) Select the “Print” link under “Share Cart” at the top left of your cart b) A form will appear on the Web site. Simply print out the order form, fill out any missing information and fax the form to 800/639-8511, or mail the form to DecisionHealth, Order Processing, 100 Winners Circle, Suite 300 | Brentwood, TN 37027.
    • Telephone, Live Customer Service, or E-mail Orders: Please call our Customer Service Department at 800/650-6787 (Monday through Friday, 8:00am to 5:00pm Central Standard Time) to order over the telephone or to ask questions. You may also e-mail orders or questions to customer@DecisionHealth.com. We answer all e-mail requests received during business hours the same day. We respond the next business morning to e-mail requests received during the weekend or holidays.

     

  6. Children

    DecisionHealth.com is not directed to individuals under 13 years of age, and DecisionHealth Store does not intend to collect any personally identifiable information from such individuals.

     

  7. Cookies

    "Cookies" are electronic files stored on your hard drive. Cookies cannot read data off your hard drive; they store identification information about you. DecisionHealth Store, like the operators of many other Web sites, uses the cookies to identify you when you visit DecisionHealth.com. DecisionHealth Store may also use the cookie to recognize you to help ensure the security of confidential information. DecisionHealth Store uses the information from cookies to personalize services and determine the amount and type of traffic at DecisionHealth.com. Cookies also provide us with information about your "clickstream"--the way that you navigate through DecisionHealth Store so that we can better design DecisionHealth.com for your use.

    Most browsers allow you to disable or delete your cookies. DecisionHealth Store would prefer to provide you with personalized services through cookies since not all services may be available to those who disable or delete cookies.

     

  8. Links to Other Web Sites

    DecisionHealth.com may provide links to various other Web sites. DecisionHealth Store assumes no responsibility for the information practices of sites that you are able to access through DecisionHealth.com. These links to other sites do not imply any affiliation or endorsement of a linked site.

     

  9. Security

    The importance of security of all personally identifiable information associated with our users is of utmost concern to us. Unfortunately, no data transmission over the Internet can be guaranteed to be secure. While we strive to protect your personally identifiable information, DecisionHealth Store can't ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your personally identifiable information, we will take reasonable efforts to ensure its security on our systems. See clause 5 "Shopping on DecisionHealth.com" for more information on the security methods we employ.

     

  10. Your Privacy Rights (CA Residents)

    Under California’s “Shine the Light” law, CA residents have the right to request the names and addresses of any external companies with which DecisionHealth has shared their customer information over the past year. If you are a CA resident and wish to make a request, please contact customer@DecisionHealth.com. You will receive a response within 30 days, as granted under the law.

     

  11. Your Acceptance of These Terms

    By using DecisionHealth.com, you signify your assent to the DecisionHealth.com Privacy Policy. If you do not agree to this Policy, please do not use DecisionHealth.com. Your continued use of DecisionHealth.com following the posting of changes to the terms will mean you accept those changes.

     

  12. Who to Contact

    If you have questions or concerns regarding this Privacy Policy, you should contact DecisionHealth Store Customer Service Department by telephone at 800/650-6787 or e-mail via customer@DecisionHealth.com.